Booking terms and conditions
You must be at least 18 years old in order to make a reservation.
RULES FOR PROVIDING INTERCONNECTING ROOMS
We can not guarantee the provision of interconnecting rooms. For interconnecting rooms you need to make a request. For more information, please contact the hotel.
POLICY ON PLANNING FAMILY HOLIDAY
Cribs are available free of charge for children up to 2 years old. Size of the bed – 100х60cm.
ORDER OF RESERVATION
For prepaid reservations you must present the credit card, which you have to paid at the reception. Otherwise, the booking will be canceled and restated on the basis of the best available rate.
The guest can cancel free of charge until 3 days before arrival. The guest will be charged the total price if they cancel in the 3 days before arrival. If the guest doesn’t show up they will be charged the total price.
Rules for check-in and check-out
RULES FOR EARLY ARRIVAL
Check-in from 9:00 to 12:00 will be charged at 30% of the current rate.
RULES FOR EARLY DEPARTURE
For all the guests leaving before the scheduled date, there is a fee for early departure which is in the amount of the tariff per night in the room plus tax.
REQUIREMENTS FOR DOCUMENTS
For security reasons you must show a valid passport at the reception. Other documents are not considered as valid ID.
RULES FOR LATE CHECK-OUT
Late check-out is available for an additional fee based on availability.
RULES REGARDING ALCOHOL
Alcoholic beverages are sold to persons aged 18 years old (you must show a valid id).
RULES ON PETS
Pets are not allowed.
Rules regarding healthy lifestyle
POLICY ON SMOKING
Smoking is prohibited in all rooms and public areas.
POLICY ON THE USE OF CHECKS
Personal and travel checks are not accepted. Cashing of checks is impossible.
RULES REGARDING CREDIT AND DEBIT CARDS
Authorization of credit and debit cards is made during the registration an amount, which covers guest stay and additional expenses in the day of arrival. Hotel is not responsible for bank charges or fees.
RULES ON HOW TO REDEEM GIFT CERTIFICATES
If you want to redeem a gift certificate, contact the hotel directly, please.
The hotel accepts payment in cash, credit card or bank transfer. For more information, please contact the hotel.